Customer reviews of Mendip Autoserve Limited

By Jason W on 17 April 2018 | Purchase not verified

Recently purchased a car from this dealership and was delighted with the whole experience. Compared to previous negative experiences with dealerships, doing business with Mendip Autoserve Ltd. was a pleasure and I would highly recommend them to my family and friends. 1. Phoned the owner to establish some facts about the car I wanted and my p/x before travelling the 90 miles. He was up front and most helpful - excellent customer service. 2. The sales exec was not only very knowledgeable about the car but also took a pride in showing all its functions etc.. He too was most helpful and a complete gentleman. 3. The sales process through to transaction was painless and not drawn out. It was so refreshing not to be upsold to! 4. The car was exactly what I wanted and of the quality I expected from the advert. I hope this helps someone who is considering buying from this dealership. I would definitely use again. An easy five stars!

By D O on 20 December 2017 | Purchase not verified

Mendip Autoserve have been a great garage to deal with. They have been honest, diligent and very supportive throughout the car buying process. Would use them again without doubt. Highly recommended.

Reply from Mendip Autoserve Limited on 09/01/18

Thankyou so much for you review, we always try our uttermost to please as we appreciate how important a car purchase is to people.

By Adrian W on 14 November 2017 | Purchase not verified

This might seem unusual as we didn't buy a car from Mendip Autoserve, but we did view one. They returned our call on Sunday (even though they were not open) and we arranged a Monday am meeting (along with 2 other similar model cars that day, one of which we bought for technical rather than quality or service level reasons). When we arrived, the car had been valeted and cleaned and was waiting for us in their showroom. The salesperson was courteous and 'non-pushy' and also very informative. We had an extended test-drive. In all, we would have happily bought from them, but, unfortunately one of the other cars was more what we were looking for. However, we would definitely have bought from them if they had had the right car for us and would recommend them.

Reply from Mendip Autoserve Limited on 09/01/18

This was a classic case of you cannot win them all and it was fantastic that Adrian rang me in the morning to explain why he had chosen the other car as in this case it had a slightly better specification than ours. We always clean and present our cars in the showroom so customers can view them inside in comfort. We never push car sales as we like to think the quality of vehicle does the talking. We are based within the Mendip Hills in open countryside so you can always expect a lengthy test drive, something which we feel is so important when purchasing prestige and performance vehicles.

By Kate E on 08 March 2017 | Purchase not verified

Very helpful and knowledgeable would highly recommend

By Daisy N on 08 March 2017 | Purchase not verified

Outstanding service from start to finish. Highly recommend.